We want to make sure all the personal information we have collected about you is safe and secure. This Policy set outs our commitments to you, in compliance with and beyond the General Data Protection Regulation (commonly known as the GDPR) and explains how we collect, store and use your personal information.
What information do we collect?
We collect the following information from visitors to our website:
- information such as IP addresses and information relating to what pages have been viewed or searched for (e.g. using cookies as described further below);
- other ‘log data’ such as your browser type or settings and information around how and when you used our service, ‘device information’ (such as for example what type of device and/or operating system you are using);
- information volunteered by you including in any forms you complete such as contact details, email address and school details;
- which pop up or push messages you might have seen and responded to;
- information as to whether you have chosen to receive future communications from the BOA and the BPA; and
- if you’re using our services on your mobile device, you may also provide us with location data.
How do we use your personal information?
We use the information we collect on the website to help us understand how the website is being used and to allow us to communicate with you. Such information will enable us to communicate with you on any matter relating to Get Set, including the provision by us of relevant information, goods and/or services in which we think you may be interested unless you have chosen not to receive such material.
We may use your personal information, such as your name, contact and other details, if you choose to supply them, for the following purposes:
- to perform the services that you have requested, which may involve contacting you by post or by email and sending you resources;
- to make parts of the website easier to use by not making you enter your personal information more than once;
- for the detection of fraud and for market research purposes;
- for record keeping purposes;
- for prize fulfilment purposes;
- to track your activity on our digital platforms; and/or
- to personalise and improve your experience on our digital platforms.
If you have consented when submitting your personal data (e.g. by ticking or not ticking a consent box) we may also use your personal information, as stated above, to market to you exclusive prizes and opportunities and for such other requirements as you may have indicated or consented to.
In addition, and irrespective of whether you have consented to receive marketing communications from us, we may contact you with general information about the Get Set programme including for administrative purposes. We are entitled to do so by virtue of it having a legitimate interest in communicating with you for such purpose. All such communications will have an unsubscribe feature.
How long will we keep your personal information for?
We will only ever keep your personal data for a reasonable and proportionate period of time. As a safeguard against holding data you have provided to us for too long, we will contact you after 24 months of inactivity on your account with a notification that your personal information will be deleted by us unless you confirm to us that you would like us to keep your data on file.
If, in the meantime, you wish for us to delete or amend your information before the 24 month period has expired, then you can do so at any time by emailing firstname.lastname@example.org with a request to this effect. We will then respond within 30 days confirming that your data has been deleted or amended.
Disclosure of your information
In order to provide our products and services to you or to otherwise fulfil contractual arrangements that we have with you, we may need to appoint other organisations to carry out some of the data processing activities on our behalf. These may include, for example, delivery organisations and mailing houses. We engage EdComs Limited and The Education Company Limited for the delivery of the Get Set programme, and these companies process and store your personal data on our behalf.
When you register with Get Set, you are offered the facility to use an address look-up service called SPIRIT, provided to us by a third party. This is a UK-based database of schools supplied to us by The Education Company Ltd. We use this database to gather supplemental information, such as your school postcode. This allows us to simplify your registration process and subsequently to monitor which resources you open to assist us in our development of new resources.
In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.
Can I request a copy of my personal information?
You can request a copy of information held about you at any time by contacting email@example.com. Though we do not charge a fee for one-off requests, we do reserve the right to charge a fee of £10 per request for repeated requests in order to cover our administrative expenses. Subject to verifying your identity, we will respond to any such requests with the information requested within 30 days.
Cookies do not cause harm to your computer but if you do wish to stop your computer accepting cookies, go to the help section of your Internet browser (e.g. Internet Explorer or Firefox) where you will find information on how to do this. Alternatively, please visit www.allaboutcookies.org for further information.
By continuing to use our website without choosing to delete/block cookies, you agree that we can place these types of cookies on your device.
We are required to ensure that personal data processed by us is subject to appropriate security. Although we will meet this requirement, we cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using Material derived from this website. As best practice, we also strongly recommend that you regularly run an anti-virus programme on all Material downloaded from the Internet.
We have security procedures in place to protect our paper based systems and computerised databases from loss and misuse, and only allow access to them when it is absolutely necessary to do so.
In the event that we become aware of a data breach which affects or is likely to affect your personal data, we will contact you where appropriate as soon as reasonably practicable by email with details of the breach and of the steps we will take/ have taken in order to remedy the breach.
Updating your information and opting out
If any of the information that you have provided to us changes, for example, if you change your e-mail address or name or if you wish to cancel your registration, please let us know the correct details by sending an e-mail to firstname.lastname@example.org. All email communications from Get Set will include an unsubscribe facility.
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